{"id":421,"date":"2026-01-29T05:51:36","date_gmt":"2026-01-29T05:51:36","guid":{"rendered":"https:\/\/book-move.com\/?page_id=421"},"modified":"2026-02-21T19:04:30","modified_gmt":"2026-02-21T19:04:30","slug":"%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af","status":"publish","type":"page","link":"https:\/\/book-move.com\/en\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af\/","title":{"rendered":"Return & Refund Policy"},"content":{"rendered":"

Return & Refund Policy<\/span><\/p>\n

1. Overview<\/span>
\nThank you for shopping with us. We aim to provide high-quality chess books and a smooth shopping experience. Please read this Return & Refund Policy carefully before placing an order.<\/span><\/p>\n

2. Eligibility for Returns<\/span>
\nReturns and refunds are accepted only in the following cases:<\/span>
\n- The item received is damaged<\/span>
\n- The item received is incorrect or different from the order<\/span><\/p>\n

To be eligible for a return:<\/span>
\n- The request must be submitted within 7 days of receiving the order<\/span>
\n- The book must be unused, unread, and in its original condition<\/span><\/p>\n

3. Non-Returnable Items<\/span>
\nThe following items are not eligible for return or refund:<\/span>
\n- Books damaged after delivery due to misuse or improper handling<\/span>
\n- Books returned after the allowed return period<\/span><\/p>\n

4. Refund Process<\/span>
\nOnce your return request is approved:<\/span>
\n- The refund will be processed to the original payment method<\/span>
\n- Refund processing may take 5\u201310 business days, depending on the payment provider<\/span><\/p>\n

5. Shipping Fees<\/span>
\n- Shipping fees are non-refundable unless the return is due to our error<\/span>
\n- In case of damaged or incorrect items, return shipping costs will be covered by us<\/span><\/p>\n

6. How to Request a Return<\/span>
\nTo request a return or refund, please contact us and provide:<\/span>
\n- Order number<\/span>
\n- Clear photos showing the issue<\/span>
\n- Reason for the return<\/span><\/p>\n

Email: refund@book-move.com<\/span><\/p>\n

7. Policy Updates<\/span>
\nWe reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on this page.<\/span><\/p>","protected":false},"excerpt":{"rendered":"

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